Delivery Policy

Delivery Method

All e-coupons are sent digitally via email.

Each coupon includes your booking instructions, Spa outlet details, service name, and expiration date.

Delivery Timeline

Most e-coupons are delivered instantly.

In rare cases, delivery may take 1–3 business days after successful payment.

Customer Responsibility

Please ensure your email is entered correctly at checkout.

Check your spam or junk folder if the email is not received.

If still not received, contact our team at help@ovelune.com within 5 business days.